Feedback

Welcome to our feedback forum! We’re constantly looking to improve our platform and your feedback goes a long way in helping us prioritize new features and projects. Thank you for being a part of our communities.

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  1. Grokio's apps should support TOTP (2FA)

    Due to the nature of Grokio's offerings, the platform should support two-factor authentication. A breach of a user's password (for whatever reason, including their own incompetence) may be more than a mere inconvenience due to social stigmas.

    The most interoperable and common form of 2FA these days is TOTP. It's more commonly seen in the guise of Google Authenticator and a bajillion more... even many password managers will automatically copy your TOTP token to your clipboard after auto-filling your credentials these days.

    It would be a great optional feature for users to enable, enabling more trust in the platform. And…

    35 votes
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    0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  2. remove anonymous viewing from premium

    once you buy a subscription, you gain access to the ability to remove yourself from the "visited my profile" list of people you're visiting. this is /completely/ ethically dubious, because it sends the message that grokio is functionally ok with people like lovefromrussia [stalkers/troublemakers] existing within the community...

    ...so long as grokio gets paid for the privilege.

    please REMOVE this as a perk [and remove it from the grokio platforms in general].

    62 votes
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    2 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Easy subscription cancellation

    Easy subscription cancellation.

    48 votes
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    2 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Paypal Payment

    I wouldnt mind paying for ferzu+ but I only use paypal and I feel it would be easyer to use it then credit card I hope you offer it soon

    14 votes
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    2 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Gift Premium Memberships

    There should be a functionality to gift XL memberships to other users.

    67 votes
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    7 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  6. location anonymity?

    I'm not entirely comfortable with having my location made public. If there could be a way to make that private, I think that would be helpful.

    7 votes
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    1 comment  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Take away the photo views limit

    we should take away the photo viewing limit because some of us arent able to afford o upgrade and we get sad when we cant view the photos

    23 votes
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    gathering feedback  ·  3 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide More Premium Options (ex: price-point to increase photo views only)

    More subscription options would be nice. If one uses the site a little more than what the daily picture limit allows, but not enough to want to buy a full subscription, you could allow a smaller payment of a few dollars just to increase the daily picture limit, for example. Also, it would be nice to have a counter that tells how many photo views remain with a time frame until it resets.

    13 votes
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    gathering feedback  ·  1 comment  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Consider a lifetime membership fee

    Reward your new members with a limited available lifetime membership fee. May I suggest something like 5x the cost of annual membership. The advantage is you get additional funds when needed most - for your startup and you encourage a commitment to loyalty. You might consider making the lifetime membership a limited available option during your first year in operation.

    19 votes
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    gathering feedback  ·  0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  10. No flashing notification

    The flashing reminder that my grommr xl subscription is about to expire is extremely obnoxious. It needs to disappear once I've clicked on it.

    1 vote
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    0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remove the paygate on follows

    I understand the paywall on most things but putting a paywall that keeps me from viewing some of the people I've followed is kinda dumb the same goes for the people who have viewed me. It's kinda a major downfall of this app.

    3 votes
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    0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  12. New ReCaptcha for Account Creation

    Create/Add a different ReCaptcha feature to account creation process. To better prevent scammers and bots from creating accounts. A single click ReCaptcha is not sufficient.

    4 votes
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    0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Consider accepting bitcoin as an option to pay for Premium membership

    Bitcoin is a currency based on the trust of hardened encryption and open-source code. It utilizes a public blockchain to record every transaction. It is innovative and no single entity can decide how many bitcoins can be created. Please consider Bitcoin as an option as payment for XL membership. You could even use a trusted third party like:
    https://www.coinbase.com/merchants
    http://bitpay.com/

    13 votes
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    gathering feedback  ·  0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make sending pictures in messages a premium feature

    Suggestion: make sending pictures as messages an XL feature.

    Reasoning: So many guys are abusing it (sending abusive images to women). I would imagine people who pay for the XL subscription are invested enough in the site to consider their actions a bit better.

    1 vote
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    gathering feedback  ·  0 comments  ·  Accounts/Paywall/Billing  ·  Flag idea as inappropriate…  ·  Admin →
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